Privacy and policy

Privacy Policy

ResidentCareHub ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our web application and services. By using ResidentCareHub, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect
   • Personal Information: We may collect personal information such as your name, email address, phone number, and any other information you provide when registering for an account or contacting us.
   • Usage Data: We collect information about how you access and use the service, including your IP address, browser type, pages visited, and the date and time of your visit.
   • Cookies: We use cookies to enhance your experience, understand user behavior, and improve our services. You can choose to disable cookies through your browser settings.
2. How We Use Your Information
   • To Provide Services: We use your personal information to provide, operate, and maintain our services.
   • To Improve Services: We analyze usage data to improve the functionality and user experience of ResidentCareHub.
   • To Communicate: We may use your information to contact you with updates, promotional materials, or other information that may be of interest to you.
   • To Ensure Security: We use your information to detect and prevent fraud, abuse, and security breaches.
3. Sharing Your Information

   We do not sell or rent your personal information to third parties. We may share your information with:

   • Service Providers: Third-party companies that provide services on our behalf, such as hosting, data analysis, and customer support.
   • Legal Requirements: If required by law or in response to legal requests, we may disclose your information to comply with legal obligations.
4. Data Security

   We implement industry-standard security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

5. Your Rights

   You have the right to:

   • Access the personal information we hold about you.
   • Request corrections to any inaccurate or incomplete information.
   • Request deletion of your personal information.
   • Object to the processing of your personal information.
   • Request data portability.

   To exercise any of these rights, please contact us at [insert contact information].

6. Changes to This Privacy Policy

   We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly.

7. Contact Us

   If you have any questions or concerns about this Privacy Policy, please contact us at [insert contact information].

GDPR Policy

ResidentCareHub is committed to complying with the General Data Protection Regulation (GDPR) and ensuring the protection of personal data of individuals within the European Union (EU).

1. Lawful Basis for Processing

   We process personal data based on the following lawful bases:

   • Consent: When you have given explicit consent for us to process your personal data.
   • Contract: When processing is necessary for the performance of a contract to which you are a party.
   • Legal Obligation: When processing is necessary to comply with a legal obligation.
   • Legitimate Interests: When processing is necessary for our legitimate interests or the legitimate interests of a third party, provided that your rights and interests do not override those interests.
2. Data Subject Rights

   Under the GDPR, you have the following rights:

   • Right to Access: You can request access to your personal data and obtain information about how it is being processed.
   • Right to Rectification: You can request correction of inaccurate or incomplete personal data.
   • Right to Erasure: You can request the deletion of your personal data under certain conditions.
   • Right to Restrict Processing: You can request the restriction of processing of your personal data under certain conditions.
   • Right to Data Portability: You can request to receive your personal data in a structured, commonly used, and machine-readable format.
   • Right to Object: You can object to the processing of your personal data under certain conditions.
   • Right to Withdraw Consent: If we are processing your personal data based on your consent, you have the right to withdraw that consent at any time.
3. Data Transfers

   We may transfer personal data to countries outside the EU. When we do so, we ensure appropriate safeguards are in place to protect your personal data.

4. Data Retention

   We retain personal data for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.

5. Data Breach Notification

   In the event of a data breach, we will notify the relevant supervisory authority within 72 hours of becoming aware of the breach, if it poses a risk to the rights and freedoms of individuals. We will also notify affected individuals without undue delay.

6. Contact Information

   If you have any questions about this GDPR Policy or wish to exercise any of your rights, please contact us at [insert contact information].

7. Supervisory Authority

   If you believe that your data protection rights have been violated, you have the right to lodge a complaint with the relevant supervisory authority.